IRCTC, the Indian railways that is has a huge network in the world and millions of people use the portal to book the tickets, check train timings and seat availability, etc. Here we will be providing you all the information about IRCTC Customer Care. There is a lot of information and there are a lot of enquiries, and so it is necessary to have a customer care number for the same. There are a number of dedicated helpline numbers and emails which will help you in sorting out your grievances and/or dealing with the queries or complaints that you might have.
It is with the help of IRCTC that a lot of changes have been brought about in ticketing of railways and the services of IRCTC have made it highly convenient for people to book tickets and as well help with the online ticketing of season pass in Mumbai sub-urban region. Given such a vast network, it is obvious that there will also be a need to have various helpline numbers and customer care services.
Therefore, in this article we have listed down all the important customer care numbers, emails, etc.
IRCTC Customer Care No
Find below the list of customer care numbers of IRCTC:
- 011-2334 0000
- 011 2334 5500
- 011 2334 4787
Region wise IRCTC Customer Care Number List
It is always helpful to comply with the regional customer care numbers as they can help you better and guide you in a better way. To avoid too much of hustle and bustle, the regional numbers are limited for the top locations only.
- Delhi/NCT – 011 3934 0000
- Chennai – 044 2530 000
- Ahmedabad – 079 2530 0000
- Bangalore – 80 2530 000
- Chandigarh – 0172 2530 0000
- Hyderabad – 040 2530 0000
IRCTC Tourism Customer Care Helpline Numbers
In case you need to report any complain or lay down your grievances, here are the numbers you can call upon and they shall help you out at their best.
- Delhi – 011- 23701100
- Mumbai – 022- 22644378
- Kolkata – 033- 22439045
- Chennai – 044- 64594959
IRCTC Toll Free Numbers
Toll free numbers will in turn allow you to make calls for free however, these could be a little tedious process to do as compared to the regional services, but your query will be dealt with sooner or later.
- Toll free number of IRCTC – 1800 111 139
- E-catering toll free customer care number: 1800 1034 139
- Complaint regarding Food – 1800 111 321
There are a number of other services as well for which you can avail these toll free numbers.
Indian Railway Enquiry Numbers
In case you might still need any sort of assistance, here are other enquiry numbers which shall be of help while booking tickets manually. You can call/SMS on these to get various details and answers.
- Customer Helpline Number – 138
- Railway Inquiry – 139 (24 hrs. service)
- Send SMS on 139 to get information on Trains, your PNR Status, Train Alerts, Availability of Seat, and Schedules, Fare of Trains.
- Security Helpline Number – 1322 and 182
And these were all the major customer care numbers you might ever need while travelling in train or while any of your problem related with railways has to be dealt with. Bookmark us and the next time you face a problem with tickets, you know where to head to!