Phone banking has become very popular now-a-days as it has even simplified the problem that are with internet banking like dependency on personal computers/ laptops, visiting cyber café (for those who don’t have personal computer or laptops to access Axis net banking at home), waiting or searching for cyber café in an another city for various purposes.
Phone banking or the mobile banking is very easy, the user just needs to download the online mobile application the bank and get he/ her mobile registered to access the internet banking which can be done either by the branch or by the user itself if he/she is using internet banking. Phone or mobile banking can be done by the user from anywhere on his/her registered mobile only.
Mobile banking reduces the efforts made in offline banking and via internet banking as well. The user needs not to dependent on a personal computer or a laptop or cyber café to access the internet banking. The advantages of mobilfe banking are as follows:
- Ease of use.
- Interesting user interface.
- Banking is possible everywhere and anytime.
- Quick, efficient and reliable to depend upon.
The benefits to the customers using Axis Bank’s mobile/ phone banking are as follows:
- User can have information about the products and services.
- User can collect information about account details and transactions.
- User can have information of the cheques issued or deposited.
- User can get information about deposit interest rates.
- User can get information about ATM.
- User can get information about branch location.
- User can request for cheque book.
- User can request for Cheque stop payment.
- User can request for account statement by Email.
- User can request for duplicate statement.
- User can regenerate ATM PIN for Debit Card.
- User can block internet banking user ID.
- User can view hot listings of cards.
- User can activate or de-activate International transactions on NRE debit cards.
- User can request for interest certificate.
- User can request for TDS certificate.
Though the list of Phone/ mobile banking is little bit short as compare with the list of the advantages of Axis Bank’s internet banking list but however the same facilities have been provided by the Axis bank that are in the internet banking so that the user may enjoy banking anywhere and anytime and may not suffer from any problem regarding the banking service of Axis Bank.